Shipping policy
Last updated: December 10, 2025
We pride ourselves on offering to our customers fast and secure delivery. Below are our delivery terms:Β
We only ship within Georgia. Delivery is available within 1-3 business days, depending on delivery destination.Β
Delivery Methods
1) 1-3 business day shipping with DHL (Free from 100GEL)
2) Free 2 business day courier service across Tbilisi for large volume items (For example C-Stand, when box length exceeds 1.2 meter) that cannot be delivered through standard courier services due to their dimensions.
3) Free 3 business day shipping to the DHL branch for large volume items. Branches: Batumi, Kutaisi, Zugdidi, Poti, Gori, Telavi, Rustavi, Ozurgeti.
You need to pick up your item from DHL branch.
Pickup method from our warehouse: You can pick up your order from ourΒ warehouse within 0 to 24 hours after purchase. (Warehouse pickup method available every day from 1pm to 5pm).Β
Delivery Cost: We offer free shipping on all orders from 100 GEL.
otherwise, the delivery cost orders below 100 GEL is 10 GEL
Delivery does not occur on weekends or public holidays.
Delivery Delays: Our company is not responsible for any delayed or disrupted deliveries caused by: Customs, delivery service, or third-party issues; Natural disasters, wars, or other force majeure events; Incorrect address provided by the customer.
Order Confirmation and Payment Receipt: Once your order is processed, you will receive an email containing an order confirmation, delivery method, and expected delivery time.
Returns and Exchanges: If you have received a product that is damaged or delivered incorrectly, please contact us immediately so We can arrange for the return or exchange of your item. Our return policy allows for returns within
Contact: If you have any questions or concerns regarding these terms and conditions, you may contact us via email info@jinbei.ge or other specified communication methods.